Analytics FAQ

FAQs

Our Answers to Frequently Asked Analytics Questions

Analytics (sometimes referred to as data analytics or data science) is the study of patterns in data for the purpose of identifying trends, finding correlations, and optimizing decisions. Put another way, analytics is the science of fact-based decision making. It is a field that has grown in popularity for more than 20 years.
Analytics is important because it helps an organization make better, data-driven decisions compared to the alternative of gut instinct decisions driven by personal bias.

It’s hard to pinpoint a particular time when business analytics began. As computing power has improved and more advanced analytics tools have been created, organizations have hired more and more business analysts to help them optimize decisions using data. Google searches for the term “business analytics” have dramatically increased since 2008. Rather than make gut instinct decisions based on “what feels right”, today nearly every company seeks to make “data-driven” decisions, although few actually do this in a rigorous way consistently; and that’s why getting to a place where your firm consistently applies rigorous, efficient, and value-driven analytics can give you a competitive advantage. Value Driven Analytics can help you get there!

With artificial intelligence developing as quickly as it is, many wonder if data analytics can and will be automated. In our opinion, the standard, simple business data analytics some organizations are used to performing can often indeed be automated; on the other hand, proactive and actionable advanced analytics requires complex analytical thinking to be applied to business use cases in creative ways that even the most advanced algorithms still struggle with. Thus, analysts can increase their job security and perform more exciting, engaging work by continually learning the latest analytics tools and techniques. Value Driven Analytics is here to help with our analytics & leadership training.

Value driven analytics is analytics applied to an actionable use case in a robust manner that leads to a higher value decision being made. While it may seem obvious that value driven analytics are the only analytics worth investing in, we’d estimate that, in practice, 50% or more of analytics performed at organizations are actually not value driven! Put another way, we estimate that 50% or more of analytics performed do not actually result in any material value to the organization.

So why do organizations spend so much of their analysts time on non-value driven analytics? Clearly this is not intentional. In our experience, it ends up happening inadvertently for a few reasons:

  • Use cases are prioritized that aren’t actionable (aka “nice-to-knows” not “need-to-knows”)
  • Actionable use cases aren’t analyzed in a robust manner and, as a result, non-valuable (or even negative value) decisions are recommended
  • Actionable use cases are pursued in a robust manner that leads to valuable recommendations, but the recommendations are never implemented

Value Driven Analytics is unlike any other analytics consulting firm out there in several ways:

  • Rigor that comes with over a dozen years of experience working with top firms in a variety of functional areas and industries on thousands of dashboards, analyses, and model builds, evident in top performance ratings and 6 promotions. We aim to impress your team by creatively crafting robust ways to use data to tackle your organization’s biggest opportunities.
  • Affordability that other analytics consulting firms can’t provide due to overhead costs, and that Value Driven Analytics can provide through numerous efficiency techniques honed through innovation, work ethic, and experience.
  • Speed that the aforementioned efficiency techniques can generate, allowing you to make high quality data-driven decisions even in “fire drill” situations. Say goodbye to waiting months or even years for data science models to be built and productionalized; you can generally expect our models to be built in a few weeks or less, and our dashboards and analyses to be completed in even less time.
  • Comprehensive analytics consulting services from dashboard/analysis/model builds to analytics training to analytics team management to our flagship holistic analytics transformation package.
  • Analytics Transformation that has proven to dramatically enhance analytics at multiple organizations. With the Value Driven Analytics Analytics Transformation Package, analytics at your organization can be transformed from manual, static, reactive reporting to automated, interactive, actionable, and proactive dashboards, analyses, and models in less than a year.
  • Independent analytics recommendations that aren’t driven by commissions from certain analytics vendors. In fact, when possible, we recommend open source or low cost analytics tools that end up being the most efficient, effective, and flexible tools in their own right. We can help train your team to use the best tools for the job, increasing your capabilities while sometimes actually lowering your analytics tool costs (depending on what tools you are currently using).
  • Committed to value driven analytics (the concept). We want to help your organization identify which analytics projects could actually drive value and which are simply “nice-to-knows”. And, for the actionable analytics use cases, we will execute them in a robust way that leads to a truly valuable recommendation.

Contact us for a complimentary conversation about your data project and you will quickly see that there is something different about Value Driven Analytics!

The definition of analytics transformation in the business world is the process of migrating a company’s analytics capabilities from one level of analytics maturity to the next. Learn more about analytics transformation here.

The role of analytics transformation is ultimately to help an organization derive even more value from data through making a higher quantity of higher quality data-driven decisions in a more efficient manner. A company’s baseline level of analytics and their periodic transformation of analytics work together to help the company continually make better decisions. Learn more about analytics transformation here.

One example of analytics transformation could be a firm whose reporting is currently limited to static, manual Excel spreadsheets migrating to an automated, interactive dashboarding solution. Another example of analytics transformation could be a company primarily building reactive reporting and the occasional deep dive analysis introducing more exploratory and proactive data science projects. For many organizations, their analytics transformation could include both of these goals in addition to others like becoming more efficient and increasing analyst engagement. Learn more about analytics transformation here.

One example of analytics transformation could be a firm whose reporting is currently limited to static, manual Excel spreadsheets migrating to an automated, interactive dashboarding solution. Another example of analytics transformation could be a company primarily building reactive reporting and the occasional deep dive analysis introducing more exploratory and proactive data science projects. For many organizations, their analytics transformation could include both of these goals in addition to others like becoming more efficient and increasing analyst engagement. Learn more about analytics transformation here.

We follow a “bottom-up” approach to analytics transformation that drives change through demonstrating the benefits of adopting more advanced analytics technologies and providing accessible trainings and development initiatives around them, ultimately igniting a will and skill for employees to leap to the next level of analytics maturity.

Our analytics transformation model, which has dramatically enhanced analytics at several organizations, can be summarized in 7 steps:

  1. Assess current analytics maturity and identify goals
  2. Select and implement ideal analytics platforms
  3. Execute quick wins
  4. Train analysts
  5. Create long-term learning initiatives
  6. Migrate legacy processes
  7. Update analyst hiring and development processes

Learn more about our analytics transformation model here.

At a high level, successfully executing on an analytics transformation takes a high level of excellence in 2 key skills that are rarely found together. First, it takes an analytics expert skilled in all things analytics who can, during every step, help make smart decisions and handle any issues that come up. Second, it takes a next level leader who has the passion and wisdom to handle the project management and change management aspects of the transformation. Value Driven Analytics has the analytics leadership that has helped multiple companies execute a successful analytics transformation.

Customer data integration (CDI) uses probabilistic matching to link customer records from multiple systems together into a single ‘global’ customer identifier, giving organizations a 360º view into each customer’s interactions with them. Learn more about customer data integration here.

As mentioned in the “Can data analytics be automated?” FAQ above, it is critical for analysts to continually learn new analytics platforms and tools. Fortunately, there are quite a few ways analysts can do just that!

  • Attend in-person and virtual trainings. From ad hoc dashboarding tips to comprehensive data science courses, there are many options when it comes to continually developing an analyst’s skill set. Value Driven Analytics can host trainings on a variety of analytics & leadership topics.
  • Find a mentor willing to meet regularly to provide project-based advice as you try to apply what you’ve learned through a training to a real use case. In some situations, these mentorship meetings could be 1:1, but, in others, there could be multiple mentees in the same meeting with a single mentor in an “office hours” style
  • Attend analysis meetings where analysts at an organization get together to see several analysts present an analysis, tool, or technique that could be useful to other analysts; getting visibility into analytics approaches other analysts have taken is one of the few ways analysts can gradually enhance the rigor of their analytics methodology. Not part of an organization that offers analysis meetings? Perhaps you could build your brand as a leader and help others as well by starting one! Or consider attending industry user groups that work similarly.

We highly recommend using case questions to assess a candidate’s knowledge of the analytics tools and techniques required for the role and, most importantly, their analytical thought process. It’s one thing for candidates to walk you through a project they’ve done in the past; most likely, a candidate will have a rehearsed response based hopefully on a project they actually did. But you might get a completely different impression when you ask a candidate to apply an analytics technique listed on their resume to a hypothetical business scenario. After all, it doesn’t do anything for your bottom line if a candidate can tell you 3 parts of a SQL statement. On the other hand, if they can write a SQL query to rank your worst selling products, you’re experiencing first hand an example of what they could do for your organization if hired. Now that’s Value Driven hiring. If you’re not sure where to find or how to interview analytical candidates, we’d love to help with our analytics team services.

Power BI, for many organizations, will have a moderate to significant cost advantage compared to Tableau. Usability differences are hard to quantify and often come down to personal preferences and familiarity, but it is worth noting that the platforms have similar functionality, but work in very different ways; so one’s familiarity with a certain tool will likely play a big factor in which one feels more “usable”. The combination of a generally lower cost and accelerated catch up in functionality seem to have helped Power BI catch up to Tableau recently, even with Tableau’s 12-year head start! Learn more about differences between Power BI and Tableau here.

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